Record both resulting numbers, measured in Mbps.
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It will run an upload and a download speed test. > For Windows, follow the first set of steps on this page ("Find your DNS using the Settings app") It will look something like this: 192.168.1.1 It will look something like this: 192.168.1.1 > For Macs, find the DNS server in System Preferences > Network > Wifi > Advanced button > DNS tab. Record the DNS server in your home network.It will look something like this: 108.12.231.43 Click this link: and take note of the resulting IP address. If the issue is unresolved, continue through the next steps, recording information and saving it to a text file as directed.
Next, if the issue is NOT caused by others making heavy use of your network, follow the steps below to troubleshoot your home network. Is the problem intermittent or persistent?.Are there others in your household (either on the VPN or off) who may be taxing your home network by, for example, connecting to classes, playing internet games, or streaming video?.Does this happen on other devices in your house?.To get to the bottom of a VPN performance issue, Brown’s IT staff will need your answers to a few questions: Contact the IT Service Center or your ITSC or DCC if you need additional assistance. If you are able to connect, but performance while connected is significantly degraded, follow the steps below. The setup files and installation instructions are available at.
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